Jobseeker Services Satisfaction Survey

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Employment & Training Resources is committed to a process of continuous quality improvement of our services to customers.  In order to help us continuously improve our services we ask for your feedback.  Please indicate how you experienced our services according to the instructions below.

When finished, click on the "Submit Form" button to send.

(Federal regulations require us to ask for your name as part of this survey. We apologize for the lack of anonymity.)


Name: 

Job Seeker ID Number (NOT Your SSN): 

Email: 

Name of your career advisor, if any: 


I received most of my services from the following ETR Center:

Framingham

Marlborough

Newton

Norwood

 

How did you learn about the career center?

Advertisement (TV, Newspaper, etc.)

Community College Referral

Community Event

Department of Labor Website

Friend/Word of Mouth

Internet Search

Job Fair

Massachusetts JobQuest

Partner Agency Referral

State Website (mass.gov)

UI Required - Letter/Phone Call

Walk-in

Other

If Other,

 

1. The services I received met my expectations.

Completely Agree

Somewhat Agree

Somewhat Disagree

Completely Disagree

 

2. I am satisfied with the services I received to help me find new employment opportunities.

Completely Agree

Somewhat Agree

Somewhat Disagree

Completely Disagree

 

3. The information and skills that I learned will be useful in obtaining employment.

Completely Agree

Somewhat Agree

Somewhat Disagree

Completely Disagree

 

4. I was treated in a courteous and professional manner.

Completely Agree

Somewhat Agree

Somewhat Disagree

Completely Disagree

 

Additional Comments:


To complete the form: