Career Service Page

Career Guidance is available to help individuals identify resources, develop strategies related to job search, resume and cover letter preparation, and interviewing, as well as assisting job seekers with placement assistance.

Career Resource Library – Resource Room staff are available to provide customers with information and assistance. The Resource Room houses a large collection of print materials including books, periodicals, and directories. Internet access is also available, providing accurate and up-to-date, local, regional, and national industry and employment trends, job opening, and areas of occupational growth, job skill requirements, and wage rates. Information regarding education and training opportunities is also available.

Job Referral/Placement – ETR can assist you in finding a job. Our representatives work closely with local area companies and can refer you to job openings appropriate for you. Please contact your local ETR office for more information, or check out our online job bank.

Computer Learning Labs – There are Computer Learning Labs at the Marlborough, Newton, and Norwood career centers. Basic computer and Internet introductory workshops are conducted at all three sites. Please contact the Marlborough, Newton, or Norwood ETR centers for more information.

Unemployment Insurance Claims - Claims can be filed either by phone or in person. 

• Click here for telephone claims information
• Walk-In Claims:  We have claims representatives available at our Marlborough, Newton and Norwood offices to take walk-in claims only (no unemployment telephone service, even for simple questions)
  • Unemployment walk-in hours